Shipping Policy
Shipping Policy
Every Loud Goods item is made to order. Nothing sits in a warehouse — your item is printed and assembled after you place your order. This is why our timelines are longer than mass-market retailers, and it is also why every piece is fresh and unique.
Your total delivery time = Production time + Shipping time. Both are counted in business days (Monday to Friday, excluding public holidays) and start the day after your order is confirmed.
Production Time
| Product | Production time |
|---|---|
| AOP T-Shirt, Sweatshirt, Hoodie, Jogger | 3–7 business days |
| Tumbler | 3–7 business days |
| Canvas | 3–7 business days |
| Shoes | 5–10 business days |
Orders containing several different product types ship when all items are ready, unless we decide to split the shipment at no extra cost to you.
Shipping Time
| Destination | Shipping time |
|---|---|
| United States | 7–12 business days |
| United Kingdom & European Union | 10–15 business days |
| Rest of world | 12–20 business days |
Total Estimated Delivery
| Product | United States | UK & EU | Rest of world |
|---|---|---|---|
| AOP T-Shirt, Sweatshirt, Hoodie, Jogger | 10–19 business days | 13–22 business days | 15–27 business days |
| Tumbler | 10–19 business days | 13–22 business days | 15–27 business days |
| Canvas | 10–19 business days | 13–22 business days | 15–27 business days |
| Shoes | 12–22 business days | 15–25 business days | 17–30 business days |
In calendar terms, most United States orders arrive within 2 to 4 weeks. Peak seasons such as Black Friday, Christmas and major holidays can add up to 5 business days.
Shipping Cost
Shipping is calculated at checkout based on your destination and the number of items in your order. Add your items to the cart, proceed to checkout and enter your address — the exact shipping cost is shown before you pay. There are no hidden fees added after payment.
Order Tracking
You will receive a confirmation email immediately after ordering, and a second email with your tracking number once your order leaves our production facility. Tracking can take 2–5 business days to show its first scan — this is normal and does not mean your parcel is lost.
Where We Ship
We ship to the United States, the United Kingdom, the European Union, Canada, Australia and most other countries. We can deliver to PO Boxes and Military APO/FPO addresses, though these may take longer.
We cannot split one order across multiple delivery addresses. If you need items sent to different addresses, please place separate orders.
Customs, Duties and Taxes
International orders may be subject to import duties, VAT or customs fees charged by the destination country. These charges are not included in our prices or shipping costs and are the responsibility of the recipient. Please check with your local customs office if you are unsure. We cannot mark parcels as gifts or declare a lower value.
Incorrect Address
Please check your shipping address carefully before paying. If your order has not yet entered production, email us at support@loudgoods.com and we will update it. Once production has started, the address cannot be changed.
If a parcel is returned to us because the address was incorrect or incomplete, we can reship it once you cover the new shipping cost. Refunds are not available for orders undeliverable due to an address error.
Delayed or Missing Parcels
If your tracking has not updated for 10 business days, or your order has not arrived within the estimated window above, contact us at support@loudgoods.com with your order number. We will investigate with the carrier and either reship your order or refund it in full.
Questions
Email support@loudgoods.com — we reply within 1–2 business days.